Here some answers to our frequently asked questions. If you have a question that you don’t see on this list, we encourage you to reach out to us directly via email or chat.


Once your credit card is authorized, we initiate the process of fulfilling your order. This involves printing the items you have selected and organizing their shipment. The fulfillment and shipping times vary for each product, and you can find this information conveniently located at the bottom of the product page. Just look for the “Fulfillment & Shipping” section to get the details you need.

Our delivery process consists of two steps: fulfillment and shipping. Fulfillment involves printing and preparing the product, while shipping refers to sending it to your desired location. The specific fulfillment and shipping times vary for each product, and you can easily find this information at the bottom of the product page. Look for the “Fulfillment & Shipping” section to obtain the details you need.

Delivery charges vary by product and by delivery location. Our online shop will automatically calculate shipping in the checkout process for the products you want to purchase.


You will receive a shipping confirmation email once the order has shipped from our warehouse. It will contain information to track your order. You can also view the tracking information by clicking here.

Please keep in mind that delivery time frames begin calculating once order has shipped from our warehouse.


Unfortunately, we are unable to modify or cancel an order once it has been placed./p>

Orders or parts of an order may be cancelled by our system for various reasons.

Possible reasons include:

  • We are unable to ship to the address provided
  • Your item has become unavailable at the time of fulfillment
  • We are having difficulty processing your payment information.

If your order/ item(s) are cancelled, you will receive notice via email. Please keep in mind that you will not be billed for any cancelled item(s)/ order.

First, you can check to see if your item qualifies for a return by reviewing our Refund & Return Policy.

Then, email us by filling out the email form and be sure to include the following in your refund request. 

  1. Order number
  2. Topic: Request Refund
  3. If there are multiple items in your order and you only want to return one, let us know what item you want to return in the message box.

Once we receive your refund request, we will promptly review it and provide you with detailed instructions. Before sending back the item, we kindly request that you reach out to us first. This will help us ensure that the item is directed to the appropriate department for processing. 

Please note:

  • Merchandise must be returned within 30 days from the date of purchase.
  • Merchandise must be in their original state, unworn, unwashed, and with all tags intact. 
  • You are responsible for shipping the item back.
  • Place your items back in your package and attach the shipping label to the outside.
  • Remember to keep your tracking number!

Please allow 10-14 business days for your return to arrive to our facility. Once your return has been received by our warehouse, allow up to 7-10 business days to complete. Additional processing time may occur depending on your financial institution before the funds appear on your account.

Yes, if a product is damaged or defective we’ll make it right.

We request that you provide a picture so we can assess the damage/defect and document for our records. 

Damaged or defective items must be submitted to us within 30 days of your order purchase. Damaged items will undergo an evaluation to verify whether the product was used or destroyed, even if partial. In these cases, a refund will not be possible.

We accepted the following payment methods:

  • Visa
  • Master Card
  • American Express
  • Discover
  • Apple Pay
  • Google Pay

We prioritize the security of our online store and take multiple measures to protect your data. With the way our site is designed, your credit card numbers are not stored on our website. Instead, we utilize a secure payment gateway that directly transmits your credit card information to the payment processor. This ensures that credit card data never enters or passes through our database, enhancing the security of your sensitive information. Additionally, our website incorporates SSL encryption technology and firewalls to maintain a secure environment for your online transactions. We are committed to protecting your data and providing a safe shopping experience.

Yes, we do offer discounts and promotions periodically. As a special offer for new customers, we provide a 10% discount when you subscribe to our newsletter. This discount is applicable to your first order with us.

To stay updated on our latest promotions, we highly recommend subscribing to our email newsletter. By subscribing, you’ll receive exclusive offers, seasonal discounts, and other exciting promotions directly in your inbox. We frequently run limited-time promotions, holiday sales, and special events, so subscribing ensures you don’t miss out on any savings opportunities.

Please note that our promotions may have specific terms and conditions, including expiration dates and eligibility requirements. We encourage you to carefully review the details of each promotion to understand its applicability and any restrictions that may apply.

If you have any further questions about our discounts or promotions, our customer support team is always available to assist you.